Customer Service Management

Serdoo

Serdoo is a customer services management product that understands the content of the customer tickets, responds automatically based on content and routes the ticket to the right agent by artificial intelligence.

Automate by AI
Utilizes artificial intelligence to automate repeating tasks in customer service management
Reply with Smart Templates
Understands the problem and suggests the recommended template to customer agents
Find the right agent
Analyzes the ticket contents and routes them automatically to our agents
Enrich customer tickets
Finds topics and key entities in customer complaints to enable customized integrations