Etiya is the leading Independent Software Vendor providing comprehensive Customer Relationship Management (CRM), Catalog and Algorithm-Driven B/OSS, as well as Customer and Social Media Analytics to Communications and Digital Service Providers.

Founded in 2004, Etiya is a fast-growing software company with more than 550 employees worldwide. Our global headquarters is in Amsterdam and we have offices in Silicon Valley, Istanbul, Singapore, Ukraine, and Dubai.

Etiya enables service providers to deliver a differentiated customer experience. Our full-stack Business and Operations Support System (B/OSS) portfolio can be deployed on-cloud or on-premise. Its latest innovation incorporates autonomous learning, algorithm-based applications in B/OSS.

Etiya has long-term experience and deep telecom knowledge.

Etiya’s products have been certified to TM Forum Frameworx version 15, and have the highest number of conformant TM Forum Business Process Framework Level 3 certifications of any vendor.

Etiya is an industry thought leader and has been recognized by the TM Forum for its accomplishments and contributions. We were a nominee for the Outstanding Contribution to Enabling Improved Business Agility award in 2016 and the winner of the Excellence Award for Customer Centricity in 2015. Etiya has actively helped to define industry standards for many years.

Exceed, Everyday Now!

Vision & Mission
Our Vision

Be a thought leader and global IT brand known for satisfying worldwide operator needs and exceeding their expectations through agile, innovative, easily applied, flexible, and affordable products that stand out from the competition.

Our Mission

Provide our customers innovative, high quality, and customized solutions with predictable and successful results through the application of agility, strategy, processes, and technologies.

Exceed, Everyday

"We exist to move agilely beyond existing standards — in our relationships with our customers, in innovation, and in our ambition to expand and grow."

We never aim to just deliver — we strive to make our products more relevant, our services more tailored, and our innovations more daring than our competitors.

There are no borders or boundaries to what we can do or where we can go.

Any business can always become more intelligent — yours and our own (we never stop learning!)

The most successful partnerships are born out of more than just commercial interest. They are driven by companies like Etiya who truly want to help their partners, not just sell solutions, and will go the extra mile to help each other develop.